Reference

How d2222 Handles Your Personal Information

Your account data — from your bKash or Nagad payment details to your login activity — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Data collected at account levelbKash, Nagad, Rocket payment contextYour right to access and deleteContact us to update your record

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DATA HANDLING DETAIL

How We Protect and Manage Your Account Data

Security and transparency are the two things we keep consistent across every account on d2222. Here is how each part of your data is handled in practice.

Account Security

Your account is protected with OTP verification on login. Session tokens expire automatically after inactivity, and any new device login triggers a re-verification step to your registered mobile number.

Cookies and Tracking

We use session cookies to keep you logged in across your phone browser and desktop. Analytics cookies help us understand which pages load slowly on mobile — you can manage cookie preferences in your account settings.

Data Retention

Active account data is retained while your account is open. Payment records linked to bKash, Nagad, or Rocket are kept for the period required by applicable regulations. You can request a copy of your stored data at any time.

Requesting Changes

To update, correct, or delete your personal information, contact support through live chat or email. We verify your identity before making any changes to protect your account from unauthorised requests.

What This Privacy Policy Covers

d2222 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on d2222, we collect the information needed to run your account: your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. We also log device and session data each time you access the

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platform from your phone or browser, so we can keep your account secure and your session consistent across devices. We do not sell your personal data to third parties. Payment transaction records tied to bKash, Nagad, or Rocket are retained for the period required by applicable
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financial regulations; other account data is kept only as long as your account remains active or as required by law. If you close your account, you can request deletion of data we are not legally required to retain. Availability of our services depends on your local
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law and the eligible regions we operate in — this policy covers only data processed through d2222. We may update this policy when our data practices change; the current version is always published at this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or remove your personal data, our support team handles privacy requests directly. You can reach us through live chat on d2222, by email at the address listed in your account settings, or through the in-app help button on mobile. We aim to respond to data requests within a reasonable timeframe; complex deletion requests may take longer depending on what records are legally required to be retained.

Live Chat Open the chat widget on d2222 from your phone or desktop. Our team can log a formal data request and confirm receipt on the same session.

Email Support Send your data access or deletion request to the support email shown in your account settings. Include your registered mobile number for faster verification.

In-App Help Tap the help icon inside the d2222 mobile browser session. Submit a privacy request directly from your account without switching apps or devices.

Common Questions About Your Data on d2222

These are the questions we hear most often about how personal data works on d2222. If your question is not here, reach us through live chat or the in-app help button.

We collect your name, contact details, registered mobile number, and the payment method you use — bKash, Nagad, or Rocket. We also log device type and session activity to keep your account secure.

Payment transaction records are stored in line with applicable financial regulations. We do not store your full wallet PIN or password — only the transaction reference and amount are logged against your account.

Yes. Contact our support team via live chat or the email address in your account settings. We will verify your identity and provide your stored data within a reasonable timeframe.

Submit a deletion request through live chat or support email. We will remove data we are not legally required to retain. Payment records tied to regulatory requirements may need to be kept for a set period.

We do not sell your personal data. We share data only with payment processors like bKash, Nagad, and Rocket as needed to complete transactions, and with service providers bound by confidentiality obligations.

Access to d2222 and how your data is processed depends on your local law and eligible regions. This privacy policy applies to all accounts registered through d2222 regardless of city or location within supported regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appd2222 App InfoD2222 Banking

How d2222 Handles Your Personal Information

How We Protect and Manage Your Account Data

Account Security

Cookies and Tracking

Data Retention

Requesting Changes

Reach Us About Your Data

Common Questions About Your Data on d2222

01 What personal data does d2222 collect when I open an account?

02 How is my bKash or Nagad payment information stored?

03 Can I request a copy of the data d2222 holds on me?

04 How do I ask d2222 to delete my personal data?

05 Does d2222 share my data with third parties?

06 Is my data handled differently depending on where I am in Bangladesh?

Privacy Policy

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